Pricing
The prices on this website have been specifically negotiated by the Xplore Australia. Prices given are per person basis and do not include transfers or meals unless specified. All prices are inclusive of GST. Xplore Australia reserves the right to change prices without notice.
BOOKING ARRANGEMENTS
The person or entity effecting a booking (the Customer) shall be deemed to have appointed Xplore Australia (& its related parties) to act as their agent in executing the booking and accepted the Booking Conditions on behalf of all persons named in the booking. The contract will be governed by and subject to the Booking terms & conditions.
Act as an Agent
Xplore Australia only acts as an agent for various hotels, activities, tour providers, coaches and many other suppliers. Xplore Australia is not itself a carrier or hotelier, nor do we own hotels or coaches. The flights, coach journeys, other travel and hotel accommodation comprised in your booking are provided by reputable carriers and hoteliers on their own conditions. Xplore Australia only acts as an agent for them.
Xplore Australia’s Liability
Xplore Australia only acts as an agent for various hotels, activities, tour providers, coaches and many other supplier. It is important to note, therefore, that all bookings made with Xplore Australia will carry the name of the Customer and are subject to the terms and conditions of the relevant service providers some which limit or exclude liability in respect of death, personal injury and loss or damage to baggage. Each booking brings into effect a new contractual relationship between the Customer and the service provider. The Customer therefore has the right (as principal) to enforce any breach of the terms and conditions against the service provider.
OUR RESPONSIBILITY
The standards of accommodation and other services contained in this website are based on various factors, which are generally accepted as indicative of a certain class. Xplore Australia does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers in connection with your passengers' tour pursuant to a contract between them and your passengers and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbances, fire, floods, unusually severe weather, acts or God, acts of Government or any other authorities, accidents to or failure of machinery or equipment or industrial action.
PAYMENT
We accept almost all major credit cards such as Visa, MasterCard & American Express. We may charge surcharge on credit cards. Additionally payment can also be made by bank transfer.
TRAVEL INSURANCE
Xplore Australia strongly recommend you take our appropriate travel insurance. This can help to cover cancellation conditions and other unforeseen circumstances. Travel Insurance is strongly recommended by Department of Foreign Affairs & Trade, Commonwealth of Australia.
No Show
If customers fail to show up for their booking at designated time, no refunds can be provided. A full fee is charged. No refund will be provided.
Suppliers Rights
Some tours require a minimum number of passengers to operate. If minimum numbers are not achieved, tours may be cancelled at short notice. Xplore Australia will not be held liable for a service variation, cancellation, delay or withdrawal, or a Supplier's failure to notify you.
Weather & Seasonal Conditions
Some suppliers also reserve the right to cancel departures for other reasons, some which may be affected by weather conditions. Please enquire at the time of booking for these special terms and conditions. Some tours and itineraries may also vary and attractions may be substituted due to seasonal conditions. Xplore Australia will not be held liable for a service variation, cancellation, delay or withdrawal, or a Supplier's failure to notify you.
JURISDICTION
This Agreement is governed by the laws of the State of NSW, Australia and you agree to submit to the jurisdiction of the courts exercising jurisdiction in that State.
ACCEPTANCE
These are standard terms and conditions applied to all sales by Xplore Australia unless varied in writing by mutual agreement. By downloading any material or accessing any data, information or material using Xplore Australia’s website, you agree to be bound by these terms and conditions in your dealings with the Xplore Australia.